Business Continuity & Disaster Recovery for Bali's Premier Hospitality Group
About Finns Bali
Founded in 2010 and based in Bali, Indonesia, Finns Bali is the parent company of Finns Beach Club, Finns VIP Beach Club, Finns Recreation Club, Body Temple Spa, Cubby House Kids Club, and more. As a group, it is focused on creating experiences for those who live and travel to Bali.
However, with its visible growth trajectory comes an expanded attack surface that makes the group increasingly susceptible to cyber threats. As a reputable luxury brand, Finns Bali cannot afford a cybersecurity breach, which could bring repercussions ranging from monetary loss and operational downtime to a detrimental loss of reputation and trust.
Therefore, when I Komang Sunantara, Corporate IT Manager of Finns Bali, joined the company in 2019, one of the first security measures he implemented was business continuity and disaster recovery (BCDR).
A Pressing Case for BCDR
“I remembered in the first week of joining Finns Bali, there was an issue with one restaurant's point of sale (POS) server which resulted in downtime from 2pm until 8pm. That very weekend, I was tasked by the management to come up with an answer for this problem,” said Pak Komang, who noted that Finns Beach Club could potentially welcome 3,000 guests on weekends or public holidays.
He turned to One Data Asia, a specialist in business continuity for the hospitality industry and a security provider that develops solutions based on Datto's products and services to help luxury hospitality operators avoid business downtime.
Our Solution
Eka Mertanadi, President Director, One Data Asia, observed that BCDR is a new consideration for enterprises in Indonesia. “Not all companies are like Finns Bali. Many are not fully aware of its importance in keeping the business running, or that it is even an option for them.”
To address Finns Bali's pressing business continuity issues, One Data Asia proposed Datto BCDR to solve the problem, as it would holistically equip the Finns Bali group to handle future challenges with:
- Appliance backup for all critical systems
- Ransomware detection and prevention
- Disaster recovery with rapid failover
- Verified backup and restore capabilities
The Results
For Finns Bali, the BCDR solution could not come at a more opportune time. Pak Komang recalled that following the implementation, several incidents occurred where BCDR was instrumental in protecting and recovering valuable digital assets.
He recounted an incident where a user encountered an issue with the file server that led to a hard drive failure. Because Datto BCDR was already implemented, he could do a quick restore so that staff could access their files as per normal, giving his team ample time to work on the hardware replacement.
Quick Facts
“Cyberattacks can damage your business reputation and erode the customer loyalty that Finns Bali is known for, leading to loss of customer trust and business sales. The solutions from Datto and One Data Asia are critical in addressing our evolving cybersecurity issues.”
Want Similar Results for Your Business?
Let's discuss how we can help you protect your critical business operations with enterprise-grade BCDR solutions.