One Data Asia Tech Support is Datto Certified DCAT, is it matter?

by | Jun 27, 2020 | Blog, News

Is it important you are supported by Partner with a Datto Certified Advanced Technician?

Bila anda di support oleh MSP yang mempunyai Tech Support bersertifiksi (DCAT), anda akan merasakan kualitas yang berbeda dari sisi Support. dan faktanya BCDR adalah 50% support dan 50% Teknologi. One Data Asia BCDR Support team kami sudah bersertifikasi DCAT mungkin satu satunya MSP Datto di Indonesia yang bersertifikasi DCAT.

DCAT adalah Tingkatan tertinggi sertifikat yang di keluarkan oleh Datto untuk produk BCDR nya untuk para partner nya. pengetahuan dan juga pembelajaran yang di berikan mampu memberikan kemampuan kepada team support untuk lebih cepat dalam penanganan masalah baik backup issue, system maintenance, restore bahkan dalam kondisi Disaster.

“If you are fortunate enough to have Datto technology protecting your business, you know it is awesome your service provider has DCAT Support team”
A Datto Certified Advanced Technician (or DCAT for short) can make all the difference in the quality of support you receive.
What you need to know is why you need a Datto certified advance technician supporting your business. A DCAT is Datto’s highest level of certification for their technology partners. The training provides the knowledge and capability to quickly troubleshoot and resolve a number of issues, including: backup errors, system maintenance and restores, shortening the recovery time for the client.